Sometimes in life, business and sports, intangibles make all of the difference. I recently stumbled upon a New York Times story about Peyton Manning (who is on my greatest quarterback pedestal along with of course, my NFL hero, Tom Brady) and Ryan Leaf. You may remember that Manning and Leaf were drafted as the 1-2 picks in the 1998 NFL draft. Manning went on to win two Super Bowl rings and achieve legendary feats, and Leaf…is now serving a sentence for breaking into a house looking for painkillers. What ultimately was the difference between Manning and Leaf? I say that […]
Archives for February 2017
What’s Your Trust Score with Customers?
When it comes to making your customers happy, it really comes down to one thing: Honesty. According to a study by PR firm Cohn & Wolfe, the most important behavior that customers would like to see from brands is “communicating honestly about products and services.” That’s it. So simple yet sometimes brands get it so wrong (see Volkswagen, FIFA, BP).
My 2-Part System to Getting More Done In Your Business
When I hear that companies like Salesforce, Amazon and Intel use a specific project management process to get consistent results quickly, I want to know that exact strategy, and how to implement. Today I am going to talk about that very strategy, and in the process, help you take back your time.



