Wrong subject lines, incorrect links, deleting ALL of the registrants from a webinar an hour before broadcast . . . I like to joke that I’ve made every mistake in the book. (Some days, it feels like that!) And although it’s a little embarrassing to share my mistakes with you, I’m going to do it for one reason only: to help make sure you don’t make the same ones I did. So, today, I have video for you which reveals my biggest marketing mistakes (and their solutions!)—and I convinced Jeanne Hurlbert to share hers with you, too.
Marketing
Your Content, Product and Marketing Plans Made (Much!) Simpler
I love statistics, and I came across a really interesting one this week when I was browsing the Harvard Business Review. A Corporate Executive Board study recently asked the question, “What makes consumers more likely to follow through?” In other words, what makes a product or a business “sticky”—likely to be used, loved and passed along? The answer? Simplicity.
Why Ideal Customer Exercises Aren’t Enough
There are aspects of my business when quick and good is “good enough,” because I know speed to market is crucial. However, when it comes to knowing and understanding my core audience, there is no such thing as “good enough.” What I’ve learned—after many years, many products and many successful promotions—is that having only a surface understanding of the people I want to work with is not going to help me create a best-selling product. If you were anything like me in my early days of running my business, you might have a decent sense of your audience, collected from […]
One Thing You Might Miss When Serving Your Customers
Have you ever noticed how simple business ideas can pop up when you least expect it? My husband and I finally decided to take back our dining room, which had become a storage facility for our business. (It drove me *crazy* to walk by and see all those boxes instead of the dining room I’ve always wanted!) I finally had enough, and Chris and I went to recently a furniture store to buy a new dining room table and chairs. As many of you know, I am passionate about overdelivering for customers. It’s a concept I teach, and one I […]