There’s a lot of reasons why we become entrepreneurs: To help others, challenge ourselves and build a lifestyle we love. We’re creative, passionate and we’re always looking for ways to grow our business and increase our revenue. But we’re not always passionate about—or good at—managing our expenses. And if you’re not paying attention to the expense side of the equation, your business could be leaking money. It’s one of worst feelings in business, knowing that you’re bringing in revenue, but clearing very little profit. (I’ve been there!) š So as you look at your year-end finances, I want to help […]
Professional Development
9 Signs That It’s Time to Fire a Customer
As marketers, we talk a lot about about how to attract new customers. But what we donāt talk about is the oppositeāhow to fire a customer. Trust me, I understand the desire to want to hang onto each and every one of your customers. When I first started out in private coaching, I would work with anyone who would have me. But what Iāve learned is that sometimes it’s necessary to let someone go who isn’t a good fit for your business. It’s for their own goodāand for the good of your brand and your community. If you’re as lucky […]
5 Steps for Dealing with Mistakes
I’ve made a lot of mistakes in my business, but when I look back, there’s one truly terrible screw up that stands out in my mind. I was working on a special promotion at Tony Robbins Companies, and although I had painstakingly planned everything out, there was one crucial detail that I had overlooked—and as a result, the entire campaign was about to be ruined. Worst of all, the customers weren’t going to get the products they ordered. I felt AWFUL. But instead of having a meltdown and giving up (which I was so close to doing), I came up […]
You Can Have Anything You Want In Your Business, Just Not Everything
Should I start dressing like Mark Zuckerberg? Itās a real possibility. It’s not that I believe gray t-shirts look particularly good on me and I DEFINITELY don’t believe they’re the key to his massive success. But it would save me anywhere from 10 to, oh, 30 minutes of hemming and hawing every morning (these blog videos are forever, you know!)āand we ALL need more time in our day, right? But before you go out and buy a full rack of black turtlenecks Ć la Steve Jobs, let’s talk about how you can really find more hours in the day. Seriously.