There are aspects of my business when quick and good is “good enough,” because I know speed to market is crucial. However, when it comes to knowing and understanding my core audience, there is no such thing as “good enough.” What I’ve learned—after many years, many products and many successful promotions—is that having only a surface understanding of the people I want to work with is not going to help me create a best-selling product. If you were anything like me in my early days of running my business, you might have a decent sense of your audience, collected from […]
Sales
One Thing You Might Miss When Serving Your Customers
Have you ever noticed how simple business ideas can pop up when you least expect it? My husband and I finally decided to take back our dining room, which had become a storage facility for our business. (It drove me *crazy* to walk by and see all those boxes instead of the dining room I’ve always wanted!) I finally had enough, and Chris and I went to recently a furniture store to buy a new dining room table and chairs. As many of you know, I am passionate about overdelivering for customers. It’s a concept I teach, and one I […]
3 Video “Aha” Moments from the Road
This week I want to start off with a formula: 2 weeks of filming + 2 different coasts + 3 separate locations = numerous plans that all had the potential to go awry. Enough to make your head spin, right? That pretty much summed up my last few weeks as I tried to juggle writing scripts, working out logistics and getting myself prepared to be in front of the camera. In the middle of this marathon, I had a bit of a reality check about the power of this medium. I want to share it with you, along with a […]
How to Turn a Stranger into a Lead in 60 Seconds or Less
With the Make Market Launch IT event last weekend, I’ve been thinking a lot about how powerful events can be for finding new clients—and JV partners. In order to maximize these opportunities and form strong new relationships, you need to be ready to answer that age-old question: So . . . what do you do?